International Undergraduate FAQs
If you have a question that isn’t answered here, please email internat@uoguelph.ca.
Students with questions about their application should email intapps@uoguelph.ca.
Please inform us in writing of your situation and list which courses you were finishing in your final year and ensure that we recieve all of the relevant documents officially or unofficially that you have access to. Admission consideration may be made on earlier years coupled with a list of specific final year required courses and conditions. If you are elgible for admission, official documents will be required by August 9, 2024 or a deadline specified in your offer of admission.
Please connect with the Global Pre-Arrival Support (GPS) team: gpsadvisor@uoguelph.ca.
Our International Recruitment and Admissions staff and students can be reached online through UniBuddy!
Staff are available during business hours (Monday through Friday 8:30am – 4:30pm EST) to answer any general questions you might have. Please visit the website, scroll down and click on the “staff tab” to reach us.
Current students are also available and require up to 24 hours to respond to any of your questions about their personal student experience (admissions, programs and majors, residence, employment opportunities, living in Canada, etc). Please visit the website, scroll down and click on the “student tab” to reach them.
Helpful information will be available in the Registration Guide for New Students, and on WebAdvisor once courses are available for registration.
Refer to the list of Program Counsellors for current contact information.
There are two options for students in this situation. 1) A full refund is granted but your academic record at the university is deleted. 2) No refund but you can retain your academic record at U of G for possible use in the future either at U of G or as transfer credit to another institution. If you have any questions or concerns in regards to your travel plans or Canadian immigration processes and requirements, please reach out to the Global Pre-Arrival Support (GPS) team before moving forward with your arrangements. They can be reached at gpsadvisor@uoguelph.ca.
If you have any questions or concerns in regards to your travel plans or Canadian immigration processes and requirements, please reach out to the Global Pre-Arrival Support (GPS) team before moving forward with your arrangements. They can be reached at gpsadvisor@uoguelph.ca.
International applicants whose study permit is denied by Immigration, Refugees and Citizenship Canada (IRCC) may be eligible for a refund of their tuition and fees. Applicants must request a refund, drop their courses through WebAdvisor and forward a copy (PDF) of their IRCC denial letter to accquest@uoguelph.ca. This request must be received within fourteen days of the denial letter date, otherwise, a refund will be denied. Please visit the Student Experience Immigration Information page for further details.
By May 15, 2024. We highly encourage incoming international students to review guidance posted on the IRCC's website outlining Study Permit timelines.