International Undergraduate FAQs

Please inform us in writing of your situation and list which courses you were finishing in your final year and ensure that we recieve all of the relevant documents officially or unofficially that you have access to. Admission consideration may be made on earlier years coupled with a list of specific final year required courses and conditions. If you are elgible for admission, official documents will be required by August 13, 2023 or a deadline specified in your offer of admission.

Please connect with the international Student Experience team if it is related to travel questions: intl.student@uoguelph.ca.

Our International Recruitment and Admissions staff and students can be reached online through UniBuddy!
Staff are available during business hours (Monday through Friday 8:30am – 4:30pm EST) to answer any general questions you might have during this difficult time. Please visit the website, scroll down and click on the “staff tab” to reach us.
Current students are also available and require up to 24 hours to respond to any of your questions about their personal student experience (admissions, programs and majors, residence, employment opportunities, living in Canada, etc). Please visit the website, scroll down and click on the “student tab” to reach them.

Helpful information will be available in the Registration Guide for New Students, and on WebAdvisor once courses are available for registration. The mode of Delivery will be clear at the time of registration which we anticipate will be in July.

Refer to the list of Program Counsellors for current contact information. 

There are two options for students in this situation. 1) A full refund is granted but your academic record at the university is deleted. 2) No refund but you can retain your academic record at U of G for possible use in the future either at U of G or as transfer credit to another institution. If you have any questions or concerns in regards to your travel plans or Canadian immigration processes and requirements, please reach out to your International Student Advisors before moving forward with your arrangements. They can be reached at international.student.advisor@uoguelph.ca.

If you have any questions or concerns in regards to your travel plans or Canadian immigration processes and requirements, please reach out to your International Student Advisors before moving forward with your arrangements. They can be reached at international.student.advisor@uoguelph.ca.

International applicants whose study permit is denied by Immigration, Refugees and Citizenship Canada (IRCC) may be eligible for a refund of their tuition and fees. Applicants must request a refund, drop their courses through WebAdvisor and forward a copy (PDF) of their IRCC denial letter to accquest@uoguelph.ca. This request must be received within fourteen days of the denial letter date, otherwise, a refund will be denied. Please visit this webpage for further details.

By May 15, 2023. We highly encourage incoming international students to review guidance posted on the IRCC's website outlining Study Permit timelines.