Admission-related FAQs during the COVID-19 pandemic

COVID-19-related FAQs

We've answered your COVID-19-related questions below and update this regularly. We also have an International FAQ page outlining COVID-19 information for our international applicants. General COVID-19-related information can be found at the University of Guelph's COVID-19 site.


Q: Will COVID-19 affect classes starting in September?  

A: The University of Guelph aims to balance our commitment to the health and safety of our campus community with our commitment to academic and research excellence, and an enriched student experience.  We are planning for a “hybrid” fall semester, which means that some courses and activities will be taught and hosted in-person and some will be offered remotely.

Please be assured that the University is evaluating all options with the first and foremost consideration being the health and safety of our students, faculty and staff.  Students who do not wish to be on campus will be able to make meaningful progress in their programs through remote learning.

Q: Are you still processing applications? 

A: Yes - Admission Services is continuing to process applications as usual.

Q: Have there been any changes to deadlines for Fall 2020? 

A: At this time, there have been no changes to published deadlines for the Fall 2020 admission cycle. 

Visiting Campus

Q: Are campus tours cancelled? Until when? 

A: Yes, all campus tours are currently cancelled. At this time we are hopeful that tours will resume in the Fall.  Please continue to monitor the Tours website page, for more updates as they become available.

The above dates are subject to change as we continue to monitor the COVID-19 situation.  

Q: How can I see residence while the University is physically closed? 

A: Student Housing has floorplans, photos 360° views and YouTube videos of many of the residence buildings and room types. Visit to see all of these! 

Q: Do you have a virtual tour available online? 

A: We have a Visit U of G Virtually page where you can find all sorts of ways to see and learn about the University of Guelph, including videos. 

Q: How can I learn more about U of G?

A: We have many different virtual options available on the like program specific webinars, individual meetings with Liaison Officers and online spring academic open houses.


Note: We've answered more general Admission FAQs on our new webpage.


Applicants Applying from Outside of Ontario (OUAC 105):

Q: I'm a current high school student outside of Ontario and my school is closed.  How do I submit my grades?

A: Please send in any documents you have, whether they are official or unofficial.  Grade data can be sent directly to  At this point in time we will accept unofficial grade data from out of province applicants to ensure we can continue to process applications. We will continue to be as flexible as possible with processes and deadline to minimize the impact any disruptions may have on your application.


Current Ontario High School Applicants (OUAC 101):

Q: I'm a current Ontario high school student and my school is closed.  Will you still receive my grades?

A: Mid-term grades will be received and reviewed as they are available through the Ontario Universities Application Centre (by early May). We will continue to be as flexible as possible with processes and deadline to minimize the impact any disruptions may have on your application.



Q: I’ve received a conditional offer of admission.  Will school closures impact the required conditions?

A: If your school or exam provider cancels final exams or adjusts its usual grading practices, we will use the results reported by your school or exam provider in order to meet our conditions. As we receive information from our school and exam providers around the world, we will update our website to reflect any changes to your conditions of admission. Our website will continue to be updated as the situation evolves. 

Q: I need to demonstrate English Proficiency to fulfill conditions of my offer. What if I can't write the TOEFL or IELTS test due to test centre closures?

A: For the Fall 2020 admission cycle, the University of Guelph will be accepting the Duolingo English Test to fulfill English Proficiency requirements. You can find more information about the Duolingo test on their website. Detailed EP requirements (including required scores), can also be found on our website


Transfer Applicants (OUAC 105)

Q: What if I am unable to get official documents sent to the University of Guelph because my school is closed? 

A: Applicants should submit official transcripts where possible, and are reminded that transcripts for Ontario high schools, colleges and universities, as well as some out-of-province institutions, can be requested through the OUAC.   Applicants who are having difficulties requesting and obtaining official transcripts can submit unofficial transcripts for the Fall 2020 entry point.  Unofficial documents will be used for initial review and admission decision purposes. If you are granted a conditional offer of admission and decide to accept that offer, we will require final, official transcripts by the deadline specified in your offer of admission.

Q: What can I submit as my unofficial transcript(s)? 

A: Please review the following requirements to ensure the unofficial documents you provide are acceptable:

  1. Provide a pdf download or screenshot of your academic record from your student portal
  2. Ensure the student name and institution are clearly identified
  3. Ensure all final grades and currently enrolled courses are included
  4. Current academic standing must be included where available (e.g. eligible to continue in studies)

Self-reported grades without supporting documentation from a student portal will not be accepted for admission purposes.

Q: Transfer Students: How will 'pass' grades from the Winter 2020 semester impact transfer applications?

A: The University of Guelph has implemented a revised grading structure (optional 'pass'), and extended drop date for the Winter 2020 semester.  A number of other institutions have also implemented similar grading structures.

Post-secondary courses with a 'pass' vs. numeric or alpha grade, will be excluded from the calculation of your admission average.  Courses with a final grade of 'pass', will be considered for credit.

Note: Students applying to transfer to the Bachelor of Engineering program are advised to present numeric/alpha grades as there are specific grade requirements for transfer credit in this program.

To be considered a transfer applicant for admission purposes you must have completed a minimum of 2.0 credits at a university, or a minimum of one year of studies in a college diploma program.  Applicants who are in their first semester of university studies or first year of a college diploma program should contact Admission Services for more information.



Q: How is residence affected by COVID-19? 

A: Currently, as per the Residence Contract, the deadline to cancel your Residence Application and receive a $500 refund is July 15, 2020.  Student Housing Services hopes to have a better sense of the Fall semester academic delivery model and their capacity to provide student housing on campus by this date. 

If the University is unable to accommodate new students planning to move in for the Fall semester, students will have the option to hold their reservation over to the Winter semester or receive a full refund.

Additional updates regarding the University’s response to COVID-19, including information regarding Student Housing Services can be found on the University of Guelph's main COVID webpage

Q: I have specific questions and want to speak with someone. Who can I contact? 

A: Please see below for specific contacts:

  • Currently enrolled and graduated Ontario high school students can email Admission Services at
  • High school students from provinces outside of Ontario can connect with Jessie Kennedy at
  • Students studying outside of Canada can email our International Admission team at
  • Students wishing to transfer from college or university to the University of Guelph can email our transfer admission team at From there, we can put you in touch with the appropriate Admission Counsellor. 

Note: Additional information for international applicants can be found on our International COVID-19 info webpage

For additional COVID-19/U of G-related questions please visit the main University of Guelph-dedicated COVID-19 website.