Admission-related FAQs during the COVID-19 pandemic

COVID-19-related FAQs

We've answered your COVID-19-related questions below and update this regularly. We also have an International FAQ page outlining COVID-19 information for our international applicants.

General COVID-19-related information can be found at the University of Guelph's COVID-19 site.


Q: Will COVID-19 affect classes starting in September?  

A: We are planning for a “hybrid” fall semester, which means that some courses and activities will be taught and hosted in-person and some will be offered remotely. Most first-year programs will not require any face-to-face delivery of core courses. U of G’s hybrid approach to course delivery will ensure that you can complete your first semester without visiting campus.

Upper-year undergraduate students: While your program may include face-to-face delivery – public health guidelines permitting – of some courses or course components (e.g., labs or seminars), most of your program’s courses will be delivered in an alternative format. More information about which courses will require face-to-face delivery will be available in the coming weeks.

Please be assured that despite these changes to our traditional course delivery, the University of Guelph remains committed to delivering a high-quality, innovative and engaging fall semester for all students. Provincial and public health guidelines permitting, U of G intends to offer several in-person and virtual academic and non-academic services that support academic success and students’ physical and mental health and well-being.


Q: I’ve received a conditional offer of admission. Will school closures impact the required conditions?

A: The deadline to fulfill conditions of your offer is August 14, 2020. If you are currently enrolled in an Ontario high school we will receive your final grades and confirmation of graduation (OSSD), through the OUAC. If you are currently enrolled in a high school within Canada but outside of Ontario, your final transcript must be submitted directly to Admission Services by the Ministry of Education or issuing school.

If a final, official transcript is unavailable due to the COVID-19 pandemic, school-issued transcripts or unofficial transcripts will be accepted. More information about admission conditions can be found on our website.

For information specific to international students, please visit our International COVID-19 FAQ page.

Q: I need to demonstrate English Proficiency to fulfill conditions of my offer. What if I can't write the TOEFL or IELTS test due to test centre closures?

A: For the Fall 2020 admission cycle, the University of Guelph will be accepting the Duolingo English Test to fulfill English Proficiency requirements. You can find more information about the Duolingo test on their website. Detailed EP requirements (including required scores), can also be found on our website.

Visiting Campus

Q: Are campus tours cancelled? Until when? 

A: Yes, all campus tours are currently cancelled. At this time we are hopeful that tours will resume in the Fall.  Please continue to monitor the Tours website page, for more updates as they become available.

The above dates are subject to change as we continue to monitor the COVID-19 situation.  

Q: How can I see residence while the University is physically closed? 

A: Student Housing has floorplans, photos 360° views and YouTube videos of many of the residence buildings and room types. Visit to see all of these! 

Q: Do you have a virtual tour available online? 

A: We have a Visit U of G Virtually page where you can find all sorts of ways to see and learn about the University of Guelph, including videos. 

Q: How can I learn more about U of G?

A: We have many different virtual options available on the like program specific webinars and individual meetings with Liaison Officers.

Note: We've answered more general Admission FAQs on our new webpage.

Transfer Applicants (OUAC 105)

Q: What if I am unable to get official documents sent to the University of Guelph because my school is closed? 

A: Applicants should submit official transcripts where possible, and are reminded that transcripts for Ontario high schools, colleges and universities, as well as some out-of-province institutions, can be requested through the OUAC.   Applicants who are having difficulties requesting and obtaining official transcripts can submit unofficial transcripts for the Fall 2020 entry point.  Unofficial documents will be used for initial review and admission decision purposes. If you are granted a conditional offer of admission and decide to accept that offer, we will require final, official transcripts by the deadline specified in your offer of admission.

Q: What can I submit as my unofficial transcript(s)? 

A: Please review the following requirements to ensure the unofficial documents you provide are acceptable:

  1. Provide a pdf download or screenshot of your academic record from your student portal
  2. Ensure the student name and institution are clearly identified
  3. Ensure all final grades and currently enrolled courses are included
  4. Current academic standing must be included where available (e.g. eligible to continue in studies)

Self-reported grades without supporting documentation from a student portal will not be accepted for admission purposes.

Q: Transfer Students: How will 'pass' grades from the Winter 2020 semester impact transfer applications?

A: The University of Guelph has implemented a revised grading structure (optional 'pass'), and extended drop date for the Winter 2020 semester.  A number of other institutions have also implemented similar grading structures.

Post-secondary courses with a 'pass' vs. numeric or alpha grade, will be excluded from the calculation of your admission average.  Courses with a final grade of 'pass', will be considered for credit.

Note: Students applying to transfer to the Bachelor of Engineering program are advised to present numeric/alpha grades as there are specific grade requirements for transfer credit in this program.

To be considered a transfer applicant for admission purposes you must have completed a minimum of 2.0 credits at a university, or a minimum of one year of studies in a college diploma program.  Applicants who are in their first semester of university studies or first year of a college diploma program should contact Admission Services for more information.


Q: How is residence affected by COVID-19? 

A: Following extensive consultation, the University of Guelph, like other Ontario universities, has decided to restrict campus residence to international students and students with special circumstances, such as limited internet access, unsuitable living arrangements for successful studying, or those with no alternative housing. Student Housing Services will reach out in the near future to all students who submitted a residence application and deposit to determine eligibility for on-campus housing this fall.

Additional information about residence (including residence deposit refunds) can be found on the Housing webiste.

Q: I have specific questions and want to speak with someone. Who can I contact? 

A: Please see below for specific contacts:

  • Currently enrolled and graduated Ontario high school students can email Admission Services at
  • High school students from provinces outside of Ontario can connect with Jessie Kennedy at
  • Students studying outside of Canada can email our International Admission team at
  • Students wishing to transfer from college or university to the University of Guelph can email our transfer admission team at From there, we can put you in touch with the appropriate Admission Counsellor. 
  • Students wishing to defer their offer of admission can e-mail Admission Services at